Dubai Implements Workforce Productivity Measurement System Across Government Entities
Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, has issued Executive Council Resolution No. (67) of 2025, introducing a new Workforce Productivity Measurement System for Dubai’s government sector.
The system, set to be implemented in phases by the Dubai Government Human Resources Department (DGHR), aims to improve efficiency and service quality across public institutions.
In the initial phase, workforce productivity will be evaluated using internationally recognised benchmarks. Metrics such as services delivered per employee, salary expenditure, and actual working hours will be analysed. The subsequent phases include developing initiatives based on these findings and conducting a final evaluation of the system's impact. A procedural guide will outline responsibilities and implementation timelines for each stage.
The General Secretariat of The Executive Council has been tasked with identifying and updating government services, in coordination with the Department of Finance, Dubai Digital Authority, and DGHR. The Secretariat will also approve performance indicators and provide technical oversight.
DGHR will manage the system, coordinate with stakeholders, validate productivity indicators, and prepare regular reports. It will also review financial data with the Department of Finance and issue improvement recommendations based on productivity results.
The Dubai Digital Authority will support the initiative through technical consultation and the development of digital tools and data platforms required for the system’s integration.
All government entities must adhere to the procedural guide, supply relevant workforce and service data, implement efficiency measures, and act on DGHR’s recommendations to enhance financial and operational performance.
The Resolution takes immediate effect upon its publication in the Official Gazette and overrides any conflicting provisions in prior legislation.
Photo credits: Government of Dubai Media Office
Oksana Bozhko is a Contributor to Dubai Voice.
Oksana Bozhko
Vladyslava Garkusha
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